What this policy covers
949tt runs the website at 949tt.lat and the 949tt Android app. This policy explains what personal data we collect on both, why we need it, who can see it, and what you can ask us to do with it. It applies to anyone who opens a 949tt account, talks to live chat, or simply reads the pages.
We wrote it for players in Bangladesh. It is not a sales page and there is no offer at the end. If one sentence here is unclear, email [email protected] and a support agent will explain it in plain words.
What 949tt asks for, and when
We keep collection close to what the account actually needs. Only the email address is optional. Everything else is required to open, fund, and pay out an account.
| Data | When we ask | Why it is needed |
|---|---|---|
| Mobile number | At sign-up | Login, one-time codes, and account recovery |
| Full name and date of birth | At sign-up | Age check and name matching on payouts |
| Email address | Optional, at any time | Deposit receipts and support replies |
| Payment wallet number | First deposit | Sending withdrawals back to the right account |
| NID, passport, or driving licence | Before the first withdrawal | Identity verification (KYC) |
| Device model, OS, IP address | Automatically on login | Account security and duplicate-account checks |
| Bet history and session length | While you play | Bonus wagering checks and bet disputes |
Why each piece of data is needed
Your mobile number
It is the key to the account. Every login can be confirmed with a one-time code sent by SMS, and it is the fastest way to block a session you do not recognise. We never ask for your bKash PIN or any wallet OTP. Anyone who does is not from 949tt.
Your name and date of birth
The name on your 949tt account must match the name on the wallet or bank account you withdraw to. Mismatched names are the most common cause of a frozen payout, so we check early rather than at the cashier desk.
Identity documents
This is the KYC step. It protects you if someone else tries to claim your account, and it is required by the payment partners that move money for 949tt.
Device and session data
We log the device, operating system, and connection address used to reach the account. This helps spot a login from a new location before it turns into a withdrawal request.
The KYC check before your first withdrawal
One review covers you for the life of the account. Send a clear photo of one document from this list:
- National ID card (NID) front and back, all four corners visible
- Passport photo page, unexpired
- Driving licence photo page, unexpired
Reviews normally finish within 6 hours. Your first withdrawal also takes about 6 hours to clear once the documents are approved. Later withdrawals move faster because the check is already on file.
We store the verified result, not a permanent copy of the photo. If a document is rejected, we say which detail failed so you can resend once.
What we record about your money
The minimum deposit is ৳150 and the minimum withdrawal is ৳1,000. Deposits through bKash, Nagad, Rocket, and Upay usually land in about 5 minutes. Withdrawals take around 29 minutes after approval, with a daily ceiling of ৳20,000 on the base tier.
On the payment side we keep the wallet number, the amount, the transaction reference, and the time. We do not store your wallet PIN, your OTP, or your full wallet balance. Bonus money carries a 17× wagering requirement, so bet records are kept until that requirement is settled.
Cookies and what they remember
A small set of cookies keeps you signed in, remembers your language, and holds the session secure. Clearing them logs you out; it does not delete the account. We do not use cookies to follow you around other websites.
Who else sees your data
We do not sell personal data. Sharing is limited to the companies that make the account work:
- Game providers such as Evolution, Playtech, JDB, FA Chai, and Sexy Gaming, so a round can be settled and a bet can be replayed
- Payment partners for bKash, Nagad, Rocket, and Upay transfers
- Verification services that review KYC documents
- Authorities when a lawful written request arrives and we are required to answer it
How the account is protected
Traffic between your phone and 949tt is encrypted with SSL. Passwords are stored in hashed form, so no member of staff can read yours. Access to account records is limited to the support and payments teams, and each lookup is logged.
No system is perfect. If you see a login you did not make, change the password and start a live chat immediately. The account can be frozen while a review runs.
What you can ask us to do
You can ask for a copy of the data held on your 949tt account, ask us to correct a wrong name spelling or phone number, or ask us to close the account and stop promotional messages. Send the request from your registered email address to [email protected].
After closure we delete what we no longer need. Some records stay: transaction history required by payment partners, and bet records tied to an unsettled bonus. We will tell you which parts are kept and why.
Under 18, and playing within limits
949tt accounts are for adults only. We check the date of birth at sign-up and again at KYC. If an account turns out to belong to someone under 18, it is closed and the balance is returned through the original payment channel.
If play stops feeling like a choice, tell us and we will apply the limits you set, from deposit caps to a full pause. The steps are on the Responsible Gaming page.
When this policy changes
We update this page when the way we handle data changes, for example after a new payment method or a new app build. The version published here is the one that applies. For anything that affects your money or your documents, we send a short notice by SMS or email before the change takes effect.
How to reach 949tt about privacy
Email [email protected] with the subject line "Privacy request" and include your registered mobile number. Live chat runs 24/7 and can pass a request to the privacy team. Most questions about stored data are answered the same day.
This policy works together with our Terms & Conditions. When you are ready to open an account, the 949tt Register page shows what the sign-up form will ask for, field by field.