949tt Withdrawal & KYC Guide
Read this once and you can move money out of your 949tt account without a second attempt: which document to send, where to send it, how long the payout takes, and what to fix when a request is held.
18+ · Play Responsibly
What has to be true before you tap Withdraw
A withdrawal is not a deposit running backwards. The payout desk checks three things at the same moment: the name on your 949tt account, the name registered to the wallet number you type, and how much of your balance is still tied to a bonus. When all three agree, nobody has to contact you and the request moves on the standard track. When one of them does not, the request stops at Pending.
Deposits start at ৳150, but a withdrawal request starts at ৳1,000. Keep that gap in mind when you plan a session. A small test deposit is fine for trying games, yet it cannot leave as a single withdrawal until the balance clears the floor. If you want the smaller figure explained first, the deposit guide covers it line by line.
Bonus money behaves differently from cash. Anything credited from the welcome offer carries 17× wagering before it can be withdrawn. The cashier shows your own deposited balance and your locked bonus balance as two separate figures, and only the unlocked part can leave the account.
| Limit or timing | Figure | Where it applies |
|---|---|---|
| Minimum withdrawal | ৳1,000 | Every request, all wallets |
| Maximum per day | ৳20,000 | Entry tier, higher tiers pay more |
| Standard payout time | 29 minutes | Once a request clears review |
| First withdrawal review | Up to 6 hours | While documents are matched |
| KYC document review | Up to 6 hours | One time, before the first payout |
| Wagering on bonus funds | 17× | Must be cleared before cash out |
| Minimum deposit | ৳150 | To open or top up a balance |
Support is 24/7 live chat. Ask there before you resubmit a request that was held, so the same flag does not repeat.
Five steps from balance to bKash
The flow is the same on the mobile site, the desktop site and the app, and the screen names do not change. Follow it once and you can repeat it every month without thinking about it.
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01
Finish verification the day before
Send your National ID, passport or driving licence through Profile, then Verification. Review takes up to 6 hours and the first withdrawal always waits for it, so start early rather than at midnight.
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02
Open the cashier and pick Withdraw
The cashier sits in the top bar. Choose Withdraw, not Deposit, and read the two balance figures on screen: your own cash and any bonus still locked behind wagering.
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03
Name the wallet that carries your name
bKash, Nagad, Rocket and Upay all work. Type the number registered in your own name. A friend's or relative's number will be held at the payout desk, whatever the reason.
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04
Enter an amount inside the limits
৳1,000 is the minimum request and ৳20,000 is the entry-level daily ceiling. Partial requests are fine, so nothing stops you taking out ৳1,000 today and the rest tomorrow.
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05
Confirm and watch the status line
The request moves through Pending, then Processing, then Paid. Standard completion is 29 minutes. A first payout can take up to 6 hours while your documents are matched against the wallet.
Four wallets, one payout clock
The wallet you choose changes where the money lands, not how long it takes. All four channels are built for Bangladesh, all four credit a deposit in about 5 minutes, and all four pay a withdrawal in about 29 minutes once the request clears review.
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bKash
Deposit 5 min · Withdrawal 29 min
The most common choice. Cash out at an agent point or keep the balance in the app.
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Nagad
Deposit 5 min · Withdrawal 29 min
Strong coverage outside Dhaka, which helps if you play from a district town.
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Rocket
Deposit 5 min · Withdrawal 29 min
Useful when your Rocket wallet is already linked to a bank account you control.
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Upay
Deposit 5 min · Withdrawal 29 min
A quiet channel that often moves without queueing on busy cricket nights.
Use the same wallet in both directions where you can. When a deposit arrives from one number and the withdrawal asks to leave to another, the desk has to confirm that both belong to you, and that single detail is behind most requests that sit still for a few hours.
KYC is a one-time gate, not a nightly check
Verification happens once, before your first withdrawal, and then stays on your account. You need one document from a short list, and whichever you send has to carry the same name as your 949tt account and the wallet you cash out to.
- National ID card (NID), front and back
- Passport, photo page
- Driving licence, front and back
One document is enough. Sending all three at once slows the review down instead of speeding it up.
Photos that pass on the first try
Most rejections are about the photo, not the document. Four habits clear the review immediately: keep all four corners inside the frame, avoid flash glare across the ID numbers, shoot on a plain surface with no hand shadow over the text, and add a selfie where your face and the document are both readable.
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01
Open Profile, then Verification
The form accepts images from your camera roll or straight from the camera, and it tells you when a file is too soft to read before you submit.
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02
Photograph the document in daylight
Lay the card flat on a table near a window. Fill the frame with the card and hold the phone steady, so every digit and the expiry date stay sharp.
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03
Add the selfie with the ID
Hold the document beside your face and take the shot at eye level. No filter, no cropped edges, no folded card. Your face and the printed photo must both be visible.
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04
Submit and wait for the review
Review takes up to 6 hours and the countdown starts when the last file finishes uploading, not when you opened the form. You get a status change on the account, so there is no need to send it again.
Send documents through the verification form only. Never by email, never by chat, and never in a message from an account that found you first. The review team does not need your wallet PIN, your one-time code or your password, and any message asking for those is not from us. What you upload is used to match your name to your payout wallet, and it is visible to the verification team rather than to other players.
Playing from an Android phone? The 949tt app opens the camera straight into the verification screen, which keeps the photo in the format the review team expects.
Why a request sits in Pending
Most holds are mechanical and you can clear them yourself. Read the status line, match it to the table, and fix that one thing before sending the request again. If your case is not on the list, live chat answers in minutes at any hour.
| What you see | What usually causes it | What clears it |
|---|---|---|
| Name mismatch | The payout wallet is registered to someone else | Switch to a wallet in your own name, then resubmit |
| Wagering not complete | Bonus funds still carry part of the 17× requirement | Finish the remaining wagering, or cancel the bonus |
| Daily limit reached | ৳20,000 already sent out today on your tier | Request the rest on the next day, counted in UTC+06 |
| Document unreadable | Glare, blur or a cropped corner on the upload | Retake in daylight and upload again |
| First payout under review | The desk is matching your ID to the wallet name | Nothing. It clears within 6 hours |
A rejected request is not a lost one. The amount returns to your balance the moment it is declined, and the reason sits on the same screen. Fix that detail, then send it once more. Firing the identical request three times only pushes it further down the queue.
Your tier sets the daily ceiling
The ৳20,000 daily cap belongs to the entry tier; it is not the whole story. Cashback and the daily withdrawal ceiling both climb with monthly turnover, and the top tiers add a personal manager who can look at a stuck payout directly.
| Tier | Monthly turnover | Cashback | Daily withdrawal limit |
|---|---|---|---|
| Copper | ৳0 | 1.4% | ৳20,000 |
| Silver | ৳25,000 | 1.55% | ৳26,000 |
| Gold | ৳80,000 | 1.7% | ৳34,000 |
| Platinum | ৳250,000 | 1.85% | ৳45,000 |
| Titanium | ৳810,000 | 2.0% | ৳60,000 |
| Royal | ৳2,600,000 | 2.15% | ৳78,000 |
Turnover means everything you stake over a calendar month, not the amount you deposit. A player who stakes ৳80,000 across slots and cricket in one month reaches Gold, where the cashback rate is 1.7% and the daily ceiling rises to ৳34,000. Your current tier is printed on the cashier screen, above the withdrawal field.
Questions players send before their first cash out
Why did my first payout take hours instead of 29 minutes?
Do I have to verify again before every withdrawal?
My bKash wallet is in my father's name. Can I still withdraw?
Can I take out bonus money before finishing the wagering?
What happens to the daily limit if I win big?
I lost my NID. What can I send instead?
Open the account, then open the cashier
Registration asks for a phone number, a password and your currency. Verification follows, and a ৳150 deposit is enough to start playing. If you already have an account, sign in first and check your tier and balance before you send a request, so the amount fits inside your daily ceiling.